Turpin Distribution
Journal E-Commerce Services

Journal E-Commerce Services

We provide a comprehensive and fully integrated e-commerce service for your journal subscriptions.

Customers can search for titles across all Turpin’s publisher clients and view prices, by geographic region, type and currency.  They will be able to view any market restrictions and sole agency arrangements to discover where they can subscribe if Turpin’s system is not applicable to them for that title.

Once registered and logged in customers will then be able to perform the following actions:

• Subscribe to one or more journals, collections and databases using the secure shopping cart, including the ability to subscribe to multi-year subscriptions.  Orders are listed in the shopping cart with a running total in each applicable currency.
• Pay securely online by credit card.
• View their order and transaction history for all orders placed via the new site and manage their account, including multiple ship-to addresses and change ship-to addresses with immediate effect.
• Select calendar year or anytime-start subscriptions, if applicable, and select the start issue of an anytime-start subscription.
• Renew subscriptions and pay proforma invoices sent by Turpin as part of the renewals process.  We are implementing email renewal campaigns for 2009, customers will be able to seamlessly link to the renewal page in their account with the invoice number and access key information pre-filled for their convenience.

All of the information (excluding credit card details) provided by your customers through the e-commerce site is available to you through our reporting system, providing you with more up-to-date and accurate data.

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