Our UK warehouse, and its satellites, operate using a state-of-the-art warehouse management system.  The main warehouse was designed and custom-built in 2004 specifically to provide full support for the different profiles of book and journal publications.

We employ the most modern practices and sophisticated software tools for the efficient management and despatch of all product types.  Our warehouse system uses hand-held radio frequency terminals and allows stock to be held in multiple sites.

The system tracks a publication throughout its life from Goods-in to stock location, to picking, packing and shipping, and finally to track and trace.

Other special features include:

• Transmission of labels to printers, or we can handle the physical main runs and/or catch-ups, depending on publisher’s location and preferences.

• Use of bar codes and a stock location license for all items to ensure that stock is easily accessible and identifiable as belonging to you.

• Invoice, label and packing note documentation generated after the order has been picked to ensure accuracy.

• Automatic generation of commercial invoices for shippers/freight forwarders.

• Automated email reports advise the publisher when stock is received.

• Automated email reports alert the publisher when low-stock levels are reached.

• Multiple shipping methods/carriers used dependent on destination.

• An automated film wrapping machine capable of packing up to 50 journal issues per minute.

Reports show the following at title/edition or journal issue level, and include:

• Bibliographic detail, prices and price types, stock out on consignment, stock in returns and stock sold.

• Unit costs, low stock flags, print runs and replenishment stock, standing order details/ series and date released, main run mailing dates for journals, package, set or series related titles, and availability reports.